Shipping policy

 Shipping Policy

Thank you for shopping with us. We strive to get your order to you as quickly as possible.

 Processing & Shipping Time
Orders are processed and shipped within 2–4 business days after your order is placed. Business days do not include weekends or holidays.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24–48 hours for tracking updates to appear.

 Shipping Delays
While we do our best to meet our shipping estimates, delays caused by the shipping carrier, weather conditions, holidays, or other unforeseen circumstances are beyond our control.

 Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

 Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly for assistance with delivery-related issues.

Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We will review the issue and work to resolve it promptly.

 Contact Us
For any shipping-related questions, please contact us at [cayenajewelry@hotmail.com]